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Privacy Policy

Last Updated: 05/20/2025

At Favored Carpet Cleaning, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book our carpet cleaning services. By using our services, you agree to the practices outlined below.


1. Information We Collect

When you interact with our website or schedule a service, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, service address, and any special instructions you provide during booking.

  • Payment Information: We process payments through trusted third-party processors (e.g., PayPal, Stripe, Zelle). We do not store full credit card numbers on our servers.

  • Booking Details: Information about the services you schedule, selected add-ons, and appointment history.

  • Website Usage Data: We may collect non-personal data such as browser type, pages visited, and IP address through cookies and analytics tools to improve our website experience.


2. How We Use Your Information

Your information is used solely for the purpose of providing, managing, and improving our services. Specifically, we use your information to:

  • Schedule and confirm carpet cleaning appointments

  • Process payments and send receipts

  • Communicate with you about your booking or any service changes

  • Send occasional follow-ups or service reminders (only with your consent)

  • Improve website functionality and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.


3. Third-Party Services

Favored Carpet Cleaning uses secure third-party platforms to handle booking, communication, and payment processing. These providers have their own privacy policies which govern how they use your data.

  • Payment Processing: PayPal, Stripe, Zelle (your information is encrypted and handled securely through their platforms)

  • Email Communication: Our email provider may store your email address to send booking confirmations and updates

We do not authorize third parties to use your information beyond what is necessary to fulfill the service.


4. Data Security

We take your privacy seriously and have implemented technical and organizational measures to protect your data from loss, misuse, or unauthorized access. This includes SSL encryption on our website and restricted administrative access.


5. Cookies

Our website may use cookies to:

  • Remember your preferences

  • Track anonymous usage data for analytics purposes

You can disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.


6. Account and Access

If you create an account with us, you can log in at any time to view or update your personal information. You may also request to delete your account or any stored data by contacting us at [email protected].


7. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.


8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to inaccurate information

  • Request the deletion of your personal information (where applicable)

To make a request, please contact us using the information below.


9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website, with the “Last Updated” date noted at the top.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to make changes to your information, you can contact us at:

Email: [email protected]
Business Name: Favored Carpet Cleaning
Website: https://favoredcarpetcleaning.com


By continuing to use our services, you acknowledge that you have read and agree to this Privacy Policy.